Privacy policy

At Maíson Céleste, we value your trust. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our brand.

1. Information We Collect

We may collect the following types of information to provide you with a seamless shopping experience:

A) Personal Information

  • Name, phone number, email address, and delivery address
  • Payment details (securely processed through trusted third-party gateways)

B) Demographic & Passive Data

  • Age, gender, and location (if shared or inferred)
  • Device type, browser, and operating system
  • Browsing behavior such as pages viewed, time spent, search activity, and cart interactions
  • IP address and approximate geolocation
  • Referral source (how you discovered Maíson Céleste)

This data is collected through cookies, pixels, and analytics tools to help us improve your overall experience.

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders
  • Provide customer service and timely updates
  • Enhance your browsing and shopping experience
  • Personalize content, recommendations, and offers
  • Understand user behavior and trends to improve our brand
  • Send marketing or promotional messages (only if you consent)

3. Sharing Your Information

Your privacy matters to us. We do not sell your personal information.

We may share limited data (only what is necessary) with:

  • Delivery and logistics partners
  • Secure payment gateways and fraud-prevention systems
  • Marketing platforms such as Meta, Google, and email service providers
  • Analytics tools like Google Analytics and Meta Pixel

These partners are strictly permitted to use your data only to perform services on our behalf.

4. Cookies & Tracking Technologies

Maíson Céleste uses cookies and similar tracking tools to:

  • Maintain items in your shopping cart
  • Remember your preferences and login choices
  • Understand how you interact with our website
  • Serve relevant and personalized advertisements

You may disable cookies in your browser settings, but certain features may not work as intended.

5. Data Security

We use industry-standard security measures to protect your information. While we strive to safeguard your data, no online system is entirely risk-free. Please use our website responsibly.

6. Updates to This Policy

Maíson Céleste may update this Privacy Policy occasionally. Any changes will be posted on this page along with the revised date.